Privacy Policy
At Pai Gow, we are committed to protecting your personal data and ensuring that you have complete control over how it is used. This Privacy Policy outlines what information we collect, why we need it, and how we use it.
What Personal Information May Be Collected
When creating an account with us, we may ask for some personal details such as:
We only request information that is necessary to provide our services or to comply with applicable laws and regulations.
Account Registration Information
To create an account with Pai Gow, you will need to provide us with the above-mentioned personal details. This information is used for identity verification purposes and to ensure compliance with relevant regulations.
Device and Browser Information
We use cookies (small text files stored on your device) to track certain types of data about how you interact with our platform, such as:
These details help us improve the overall user experience and ensure that our services meet your needs.
Usage Analytics and Behavioural Data
We use anonymised analytics to track certain types of data about how you interact with our platform, such as:
This information helps us understand how users engage with our services and make improvements accordingly.
Cookies and Tracking Technologies
We use cookies (small text files stored on your device) to track certain types of data about how you interact with our platform. We also partner with third-party service providers who may place tracking technologies, such as pixels or tags, to help us measure the performance of advertising campaigns or other initiatives.
Communication Preferences
You can choose to opt-in or opt-out of marketing communications at any time by adjusting your communication preferences in your account settings or contacting our support team. We respect your choice and will never send you unsolicited emails unless you explicitly agree to receive them from us.
Data Storage and Retention
Your data is stored on secure servers located within the European Economic Area (EEA). We maintain robust security measures, including encryption and access controls, to protect against unauthorised disclosure or misuse. Your personal details will be retained for a reasonable period of time that balances our legitimate interests with your rights as an individual.
Security and Account Protection
We take the security of your data very seriously. To prevent unauthorized access to your account, we implement robust security measures such as:
We recommend using a secure browser extension or VPN when accessing our platform from public networks.
User Rights Regarding Personal Data
You have the right to request access to your personal data at any time. You can also choose to correct, update, or delete your information altogether, subject to applicable laws and regulations.
Compliance with Applicable Privacy Regulations
We comply with relevant privacy regulations in force within the EEA, such as:
This ensures that we protect users' rights and freedoms regarding personal data processing.
Platform Monitoring for Security and Fraud Prevention
To prevent fraud or other malicious activities on our platform, we use security measures like monitoring analytics tools to detect suspicious patterns. However, these tools are anonymised so as not to violate any individual's right to privacy.
We respect user autonomy when it comes to decisions regarding online identity and self-expression.
Use of Anonymised or Aggregated Analytics Data
In some cases, we may aggregate data from multiple users for analytical purposes (like measuring the effectiveness of marketing campaigns), removing identifiable elements. We use this anonymous analytics information solely to improve our services and will never sell it.
Technical Logs and Operational Diagnostics
Our systems maintain technical logs that help us track events like account creations or password updates. However, these are kept encrypted with strict access control measures in place.
By providing your personal data, you grant Pai Gow permission to process and retain the information according to this policy, unless otherwise required by applicable law or regulation.
